Posted on Wednesday March 18, 2020

As the situation develops across Canada, the City of Yellowknife is taking further action in preparation for the potential impacts of COVID-19 in Yellowknife. The City would like to reassure residents that while tough decisions are being made, the health, safety and wellbeing of all community residents and our staff remain the City’s top priority and local essential services are continuing.

Following advice from the Government of Canada and the Government of the Northwest Territories, City Hall and the Solid Waste Facility will be closed to the public, effective Thursday, March 19, until further notice. Staff levels at both facilities will be reduced to essential personnel only, with all other City employees working from home. Contractors may continue to access the Solid Waste Facility during regular business hours, Monday through Friday, and the City will continue residential and commercial waste and organics collection. All essential City services are continuing and residents can still contact the City by calling 920-5600, emailing CustomerService@yellowknife.ca or visiting www.yellowknife.ca.

“The City is working diligently to ensure essential services continue to be delivered and that residents can look to and contact the City for information and support at this time,” said Sheila Bassi-Kellett, City Administrator.

“While it is difficult to see facilities closed,” states Mayor Rebecca Alty, “it is uplifting to see Yellowknifers taking the situation seriously and supporting one another while these tough decisions are being made. Continue to look after yourselves and one another.”

At this time, citizens and businesses are encouraged to keep their accounts current by using the City’s online services, making payments through their banks, mailing or dropping off cheques at the City Hall drop box, or calling City Hall. However, in recognition of the current extenuating circumstances, the City is looking at options for waiving penalties on late payments.

The previously scheduled Governance and Priorities Committee meeting on Monday, March 23 has been cancelled, along with other scheduled Committee meetings. The Council meeting scheduled for March 23 at 7 p.m. will proceed with a number of Councillors dialling in. We strongly encourage interested members of the public to attend electronically via the City’s webcast.

To stay up to date with the latest developments and to explore City services offered online, visit www.yellowknife.ca.

Hours of Operation

Winter Hours effective following the Labour Day Weekend
until prior to the Victoria Day Weekend (September to May)
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Saturday and Sunday: Closed

Summer Hours effective following the Victoria Day Weekend
until prior to the Labour Day Weekend (May to September)
Monday to Friday: 8:00 a.m. to 4:30 p.m.
Saturday and Sunday: Closed

Mailing Address & Phone Numbers

Yellowknife City Hall
4807 - 52 Street, P.O. Box 580, Yellowknife, NT X1A 2N4

Switchboard - (867) 920-5600
Mayor/City Administrator - (867) 920-5634
Booking Clerk - (867) 669-3457
Municipal Enforcement (MED) - (867) 920-5630
After Hours (MED) - (867) 920-2737
After Hours (Public Works) - (867) 920-5699