Register Now

There are numerous ways to register for City of Yellowknife programs.

Online

Visit our registration page at eConnect.

• Have your barcode, family PIN number and course number ready
• Method of payment: Visa or MasterCard
• Note: facilities may NOT be booked online.
• Under My Account, click Forgot My Password to retrieve your account information or call the Booking Clerk at 669-3457.

By telephone:

Call 669-3457 (Booking Clerk), 920-5683 (Pool) or 920-5600 (City Hall).

• Phone-in hours vary depending on location office hours (listed below)
• Have all registration information ready (name, phone number, date of birth, course #, payment information, etc.)
• Method of payment: Visa or MasterCard

In person:  

Our staff is available to assist you as follows:

Refund Policy

• 100% refund with written request 48 hours before commencement of a program. 
• 100% refund if a program is cancelled due to insufficient registration.
• If a program has commenced, the refund amount will reflect a percentage of the program remaining from time of notification.
• No refunds will be issues following a program mid-point.
• All requested refunds made after program commencement are subject to a $20 service charge.
• There is a $30 fee for cheques returned NSF.

Cancelled Courses

Classes will be cancelled if the minimum number of registrations is not met.  This decision will be made two business days prior to the start date.  If a program has been cancelled, you will be notified by phone or email.

Receipts

• Please keep your program receipts.  A $30 fee will be charged for all reprints. 
• You can now print your own tax receipt free of charge at eConnect.

How to reprint Receipts    

1. Go to the eConnect.
2. Log into your account using your User Log in ID and Pin (Password).
3. Choose the family member whose receipt you want.
4. Select 'History."
5. Choose which course you would like the receipt for.
6. Select 'Email Receipt.'