Coronavirus Disease (COVID-19)

• Wash your hands often with soap and water or hand sanitizer, particularly after  sneezing, blowing your nose or coughing.
• Clean and disinfect in your home
• Stay home if you are sick
• If you are sick, avoid close contact with others
• Turn away and cover your nose/mouth when you sneeze/cough with a disposable tissue, or sneeze/cough into your elbow
• Throw used tissues into the garbage
• Wear a mask when physical distancing cannot be maintained indoors

• Connecting regularly with the Office of the Chief Public Health Officer at Health & Social Services (GNWT) to stay apprised of current information and potential/planned actions
• Planning for our role if COVID-19 becomes a significant issue for our community, and the actions we will take if a response is required through emergency planning and business continuity planning
• Increasing the work to keep any facilities and services remaining open facilities clean/virus free - both with our staff and with contracted janitorial service providers
• Ensuring information from the correct/expert sources is available and accessible
• The City has stepped up its efforts to sanitize public transit and public spaces, and signs have been posted at city buildings that remind those entering that they should stay away if they exhibit cough, fever or flu-like symptoms.

The health, safety and well being of all community residents and our staff is the City’s top priority. Revised schedules may apply, and additional public safety measures are in place at each facility. Detailed, facility-specific information and schedules are available on facility pages.

Effective July 5, 2021, the following changes will take place at City facilities:

• Masks or facial coverings will no longer be required in City facilities, but will continue to be recommended if a 2-metre physical distance cannot be maintained.
• Masks or face coverings remain mandatory on Yellowknife Public Transit as physical distancing is not possible.
• Appointments will no longer be required when visiting the Yellowknife Public Library, Fieldhouse, Multiplex, or Ruth Inch Memorial Pool (RIMP).
• Drop-in visitors will be responsible for completing a contract tracing from before or at the start of their visit.
• The Fire Hall will be open to the public; and
• School and Gymnasium bookings will be open in compliance with school board parameters.

Visitors should continue to follow the signs in place at all City facilities and the City encourages residents to continue accessing City services online, by emailing CustomerService@yellowknife.ca, calling 920-5600, or visiting our website wherever possible.

Citizens and businesses are encouraged to keep their accounts current by using the City’s online services, making payments through their banks, mailing or dropping off cheques at the City Hall drop box, or calling City Hall. Payments may also be made in-person at City Hall between 8:30 a.m. and 5:00 p.m. weekdays.

For more information on Travel Restrictions for entering NWT, visit GNWT Public Health Services. 

• Taking advantage of the City’s Virtual City Hall and eServices, or your financial institute’s online services to make payments;
• Use your library card to access the Yellowknife Public Library’s e-books and Lynda Library resources

The Moderna COVID-19 vaccine is available free of charge to all NWT residents 18 years of age and older. Residents can book appointments in Yellowknife online or by calling 767-9120. All appointments take place at the Centre Square Mall, in the old Bootlegger location.

For information and resources about the COVID-19 vaccine in all 11 NWT official languages, visit the NT Government's COVID-19 page.