Coronavirus Disease (COVID-19)

• Wash your hands often with soap and water or hand sanitizer, particularly after  sneezing, blowing your nose or coughing.
• Clean and disinfect in your home
• Stay home if you are sick
• If you are sick, avoid close contact with others
• Turn away and cover your nose/mouth when you sneeze/cough with a disposable tissue, or sneeze/cough into your elbow
• Throw used tissues into the garbage
• Wear a mask when physical distancing cannot be maintained indoors

• Connecting regularly with the Office of the Chief Public Health Officer at Health & Social Services (GNWT) to stay apprised of current information and potential/planned actions
• Planning for our role if COVID-19 becomes a significant issue for our community, and the actions we will take if a response is required through emergency planning and business continuity planning
• Increasing the work to keep any facilities and services remaining open facilities clean/virus free - both with our staff and with contracted janitorial service providers
• Ensuring information from the correct/expert sources is available and accessible
• The City has stepped up its efforts to sanitize public transit and public spaces, and signs have been posted at city buildings that remind those entering that they should stay away if they exhibit cough, fever or flu-like symptoms.

The health, safety and well being of all community residents and our staff is the City’s top priority. Revised schedules may apply, and additional public safety measures are in place at each facility. Detailed, facility-specific information and schedules are available on facility pages. Effective September 9, 2021, the following changes will take place:

Programming and Events

• City programs and services have been suspended effective September 25 until October 25, 2021, inclusive. Any updates to programming moving forward will be available at www.yellowknife.ca/programs and will be provided upon registration.

City Facilities and Outdoor Space

The City of Yellowknife is implementing necessary changes at City facilities following the recent COVID-19 update from the Government of the Northwest Territories, Office of the Chief Public Health Officer (OCPHO). The following City facilities will be closed effective Saturday, September 25 to October 25, 2021, inclusive:

• City Hall
• Fieldhouse
• Multiplex
• Ruth Inch Memorial Pool

The Municipal Enforcement Division will be closed to the public,

• Residents can call 920-2737 with complaints.
• Voicemails for 920-5630 will be checked regularly remotely and follow-ups will be made
• Payments can be taken via online and by calling customer service at 920-5600, payment method accepted is Visa and MasterCard
• Senior passes will be unavailable, passes that expire during public closure will not be enforced
• Taxi Inspections are on hold
• All other MED paperwork can be emailed to med@yellowknife.ca for processing

The Yellowknife Public Library will be open by appointment only;

The Yellowknife Community Arena  will continue to function as a temporary day shelter, as it is considered an essential service; and,

City Buses will have a capacity of 50 passengers at a time. Masks will continue to be required.

Outdoor facilities, including parks and playgrounds, will remain open with signage reaffirming public safety steps (use hand sanitizer, practice social distancing, respect the 25 person limit for outdoor gathering).

We encourage residents to consider taking advantage of the City’s Virtual City Hall and eServices to make payments, and to use their library cards to access the Yellowknife Public Library’s e-books and Lynda Library resources. For more information or to request a library card, visit www.yellowknife.ca/library. 

Citizens and businesses are encouraged to keep their accounts current by using the City’s online services, making payments through their banks, mailing or dropping off cheques at the City Hall drop box, or calling City Hall. Payments may also be made in-person at City Hall between 8:30 a.m. and 5:00 p.m. weekdays.

For more information on Travel Restrictions for entering NWT, visit GNWT Public Health Services. 

• Taking advantage of the City’s Virtual City Hall and eServices, or your financial institute’s online services to make payments;
• Use your library card to access the Yellowknife Public Library’s e-books and Lynda Library resources

The Moderna COVID-19 vaccine is available free of charge to all NWT residents 18 years of age and older. Residents can book appointments in Yellowknife online or by calling 767-9120. All appointments take place at the Centre Square Mall, in the old Bootlegger location.

For information and resources about the COVID-19 vaccine in all 11 NWT official languages, visit the NT Government's COVID-19 page.