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Water Meter Requirements


An approved water meter with an approved remote reading device must be installed on every water service pipe, unless otherwise authorized by the S.A.O.

The City of Yellowknife must be given access to your water meter upon proper notice. If access to your home is needed, we will try to contact you by telephone. If no contact is made, you will also be notified by a letter for you to arrange an appointment.

Please note: Water service may be disconnected until meter maintenance can occur in the event access to your water meter be denied or attempts to contact you not result in a scheduled appointment.

Please refer to Water and Sewer Services By-law No. 4663 for more information about the following:

  • Meter Protection
  • Meter Reading
  • Special Meter Reading
  • Meter Seal
  • Meter Testing
  • Meter Malfunction
  • Adjustment for Undetected Leaks
  • Access to Property for Meter Readings, Replacements and Repairs

Please see the Billing page for information on how your water meter is used to charge you for water.

Hours of Operation

Winter Hours effective following the Labour Day Weekend
until prior to the Victoria Day Weekend (September to May)
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Saturday and Sunday: Closed

Summer Hours effective following the Victoria Day Weekend
until prior to the Labour Day Weekend (May to September)
Monday to Friday: 8:00 a.m. to 4:30 p.m.
Saturday and Sunday: Closed

Mailing Address & Phone Numbers

Yellowknife City Hall
4807 - 52 Street, P.O. Box 580, Yellowknife, NT X1A 2N4

Switchboard - (867) 920-5600
Mayor/City Administrator - (867) 920-5634
Booking Clerk - (867) 669-3457
Municipal Enforcement (MED) - (867) 920-5630
After Hours (MED) - (867) 920-2737
After Hours (Public Works) - (867) 920-5699