The Public Works and Engineering Department is responsible for the maintenance of the system. This includes pumping and treatment, frost protection, water meters, maintenance of reservoirs, fixing water leaks, looking after water mains, maintenance of the sewer system, the storm sewer system, lift stations, and the sewage lagoons.
Please be advised that noisy water pipes or sinking ground could be indications of a service break. Should you have any concerns please report them to the City.
Piped Water and Sewer |
The majority of the City of Yellowknife is on piped water and sewer service. The current piped water and sewage system is composed of 6 pumphouses, a Water Treatment Plant, and 14 lift stations, Aditionally there is 62 km of buried water main and a slightly smaller quantity of sewer main, poly summer water line (above grade generally), approximate 11 km of forcemain, and a sewage lagoon system complete with control structures. The City of Yellowknife Public Works Department flushes and cleans the entire City water system on an annual basis in order to ensure a safe, healthy and odorless supply 24 hours per day, every day of the year. To insure our water remains at the highest standard for domestic use, continuous CL2 monitoring is done 24/7 at 7 locations. Elevations in the reservoir and bacteriological samples are done monthly at three locations. |
Trucked Water and Sewer Pump out |
Only Old Town, Latham Island, Ndilo, Kam Lake Industrial Park, Grace Lake, Con and Rycon Trailer Park, commercial buildings at the Airport and some commercial buildings along Old Airport Road receive truck water delivery and sewage pumpout. Trucking currently services approximately 680 residents or just under 4% of the population not including commercial/industrial demand (about 1,600 employees). Trucked Service Access The City of Yellowknife would like to remind properties on trucked water and sewer to keep access to their service connection points clear of snow and ice. If the connection points are not accessible water delivery and/or sewage pumpout may not occur until access problems have been fixed.
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Water and Sewer Registration, Discontinuation and Pre-authorized Payment |
To register for water, sewer and garbage services, please complete the appropriate registration form below. There will be a fee applied to your first utility bill for setting up these services. Residential Utility Connect Form Commercial Utility Connect Form You can sign up to pay for utilities, or update new payment information, with our Pre-Authorized Payment form. If you need to update your existing credit card expiry date, please complete the Updated Credit Card Expiry Date form. To cancel your existing Pre-Authorized Payment, please click here. To discontinue water, sewer and garbage services, please complete the Utility Disconnect Form. If you have an existing account and would like to sign up to have your bill emailed each month, please complete the ESend Request Form. |
Freeze Protection |
Preventing your water and sewer lines from freezing is an important homeowner responsibility. Use the Water Line Freeze Protection Tips to ensure your pipes don't freeze in the winter. |
Surface Water Line Schedule for Old Town and School Draw 2020 |
Commissioning: First week of May
Start-up: Monday, June 1st 2020
Shut-Down: Monday, September 14th 2020
Decommissioning: Monday, September 14th 2020
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Service Connection Failure Program |
In the event of a water or sewer connection failure, the City may be able to help offset the associated costs with the Service Connection Failure Program. |
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Contacts
- Animal Licence Look-up
- Applications, Forms, Licenses and Permits
- Apply for a Building Permit
- Apply for a Development Permit
- Bids and Tenders
- Building Permit Status and Fees
- Building Permit Upload Submittals
- Business Directory
- Career Opportunities
- Check Council Calendar
- CityExplorer (Interactive Maps)
- Click & Fix YK
- Contact Tracing Form (City Facilities)
- Development Permit Status and Fees
Hours of Operation
Winter Hours effective following the Labour Day Weekend
until prior to the Victoria Day Weekend (September to May)
Monday to Friday: 11:00 a.m. to 2:00 p.m.
Saturday and Sunday: Closed
Summer Hours effective following the Victoria Day Weekend
until prior to the Labour Day Weekend (May to September)
Monday to Friday: 8:00 a.m. to 4:30 p.m.
Saturday and Sunday: Closed
Mailing Address & Phone Numbers
Yellowknife City Hall
4807 - 52 Street, P.O. Box 580, Yellowknife, NT X1A 2N4
Switchboard - (867) 920-5600
Mayor/City Administrator - (867) 920-5634
Booking Clerk - (867) 669-3457
Municipal Enforcement (MED) - (867) 920-5630
After Hours (MED) - (867) 920-2737
After Hours (Public Works) - (867) 920-5699