Pool Schedule

Regular pool operating hours will continue at this time with staff monitoring the water every hour, and sanitizing all touchpoints and surfaces several times a day. We ask residents who become ill to stay home and look after themselves and encourage those you know are sick to do the same.  

New COVID-19 safety regulations will ask patrons to preregister for a swim event.  New Swims open on the website at 8am each day. Please check online for vacant spaces in swims, walk ins will be given any empty spaces in the order they arrive in.  Phone numbers will not be taken or kept in case of cancellation.  If you have not arrived for the swim within 15 minutes of the start time spaces may be given away to walk ins.

• Please stay at home if you are experiencing any COVID symptoms
• Masks are mandatory for all patrons over the age of 2 years anytime they are not in the water
• Be prepared to pay at the Front Desk of the Facility
• Come dressed in your swim wear
• Come no earlier than 10 minutes before your event
• There will be no showers available to patrons following their swims
• You will have 10 minutes to exit the building following your event. During this time you will enter the change rooms and change before leaving.
• Do not bring toys or equipment into the facility

For more information on what the City is doing, Frequently Asked Questions, and specific facility information, visit our COVID-19 page.

How to browse tickets (to book a spot)

COVID-19 safety regulations ask patrons to preregister for a swim event.  New Swims open on the website at 8am each day for the following week. Please check online for vacant spaces in swims, walk ins will be given any empty spaces in the order they arrive in.  Phone numbers will not be taken or kept in case of cancellation.

You are not required to login to book a spot.  We suggest skipping this step to expedite the process.  If you know your member number (found on your card) enter it here.  If you don't, use the "total non-members" option.  This is where you select how many spots you are reserving.

*You will be required to select the "view and accept attendance rules" before proceeding.  This is blank, which is normal.

Please note, you are not paying here - you are booking your spot.  Upon arrival at the facility you will pay and use your membership profile.

View our Online Services Account login page

Having trouble? View these steps for more information on ticket booking. Or call (867) 920-5683 to be walked through the process. 

Lane Swim Etiquette

• Several swimmers (as many as 8 or more) can fit in a single lane if proper etiquette is observed and swimmers of like speed are together. Be respectful of others who are sharing the lane with you.
• Choose the correct lane for your swimming speed. Signs are posted to assist swimmers in choosing an appropriate lane if necessary. Please keep in mind that the appropriate lane will vary depending on the ability of the swimmers each day.
• Be sure to notify other swimmers when you are entering a lane. This is done by sitting at the edge of the pool, waving a kickboard underwater or standing in the corner of the lane.
• Swimmers must share lanes and are expected to swim in a counter-clockwise circle if there are more than 2 swimmers in the lane. If the lane only has 2 swimmers then you can split the lane in half and swim on one side of the lane.
• Lifeguards may help make lane adjustments to accommodate everyone.
• Be courteous and responsive if you are asked to move lanes or change strokes (butterfly for example, may not always be possible if lanes are shared) by the lifeguards.
• The lifeguard on duty will have the final say in the arrangement of lanes.
• When passing, wait and pass at the wall. Gently tap the foot of the swimmer ahead of you indicating you wish to pass. Do not attempt to swim around a slower swimmer as this may collisions with swimmers coming in the opposite direction.
• A lead swimmer, who feels a touch on the feet from an overtaking, should continue to the next wall, then stop in the corner of the lane to let the faster swimmer pass.
• When resting on the wall, please move the outward corners of the lane to allow swimmers room to easily turn at the wall.