Posted on Tuesday June 30, 2020

The City is pleased to announce that effective Thursday, July 2, 2020, City Hall and the Yellowknife Public Library will reopen to the public in a limited capacity and with reduced hours. Additional measures are in effect to ensure the City opens and operates safely, following capacity and other restrictions that are in place. The City thanks users for their cooperation.

City Hall

City Hall will be open to the public from 11 a.m. – 2 p.m., Monday to Friday, beginning July 2, 2020. Access will be available via the lower entrance on 49 Avenue only. To access the Customer Services desk in the main lobby, the elevator should be used, one person at a time unless users are from the same household. The Municipal Enforcement Division (MED) service desk on the lower level will be available to the public for walk-ins during the City Hall opening hours. The public can also book an appointment with MED by emailing med@yellowknife.ca or calling 920-5630.

Yellowknife Public Library

The Yellowknife Public Library (YPL) will be open from 10:00 a.m. – 7:00 p.m., Monday to Friday, beginning July 2, 2020, by appointment only. To book an appointment, for Wi-Fi use or resource pick-ups, email library@yellowknife.ca or call 920-5642. The elevator should be used, one person at a time unless users are from the same household, to enter the YPL, and the stairs should be used to exit. 

The City encourages residents to continue accessing City services online, by emailing CustomerService@yellowknife.ca or visiting www.yellowknife.ca wherever possible. The City asks all users who visit City facilities to respect the physical distancing guidelines as set out by the GNWT and to follow all signage in place at individual facilities. Everyone must check-in and out with the front desk which will be located at each facility entrance. Anyone experiencing fever, new or worsening cough, shortness of breath, tiredness, muscle aches, sore throat, runny nose, headache, diarrhea, loss of appetite, loss of taste, or loss of smell should not enter.

Full details of facility openings are available online at www.yellowknife.ca. Residents can also contact the City by emailing CustomerService@yellowknife.ca or calling 920-5600 with any questions.


Hours of Operation

Winter Hours effective following the Labour Day Weekend
until prior to the Victoria Day Weekend (September to May)
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Saturday and Sunday: Closed

Summer Hours effective following the Victoria Day Weekend
until prior to the Labour Day Weekend (May to September)
Monday to Friday: 8:00 a.m. to 4:30 p.m.
Saturday and Sunday: Closed

Mailing Address & Phone Numbers

Yellowknife City Hall
4807 - 52 Street, P.O. Box 580, Yellowknife, NT X1A 2N4

Switchboard - (867) 920-5600
Mayor/City Administrator - (867) 920-5634
Booking Clerk - (867) 669-3457
Municipal Enforcement (MED) - (867) 920-5630
After Hours (MED) - (867) 920-2737
After Hours (Public Works) - (867) 920-5699