Water is Essential 

The City of Yellowknife provides safe, reliable water and sewer services to residents and businesses throughout the community.

Our drinking water comes from the Yellowknife River and from Yellowknife Bay when necessary, and is carefully treated and tested to meet strict territorial and federal standards before it reaches your tap. Most properties are connected to underground water and sewer lines, while some areas receive water delivery and sewage pump-out service by truck.

We regularly maintain and upgrade our infrastructure to ensure dependable service year-round.

Treated Water and Return Water pipes at Treatment Plant

To contact Public Works Operations about water & sewer, email @email, or call (867) 920-5600. When you call, your concern will be logged as a non-emergency 311 service request and forwarded to the appropriate team.

Residents are also encouraged to use our online reporting tool (Click & Fix YK) to report an issue.

Public Works Operations staff are available:

Monday to Friday
7:00 a.m. - 12:00 p.m.
1:00 p.m. - 4:00 p.m.

Statutory holidays excluded.