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Cancellations

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Contacts

To cancel a scheduled trip please call the YATS scheduling line:
(867) 873-8901

Trips must be cancelled by 3:00 p.m. the day before a scheduled trip.

Please cancel unwanted trips as far in advance as possible to allow the schedule to be changed for other passengers.

Late Cancellation

Trips cancelled after 3:00 p.m. the day before the scheduled trip will be classified as late cancellation. YATS may impose sanctions for consistent late cancellations.

No-Show

Trips cancelled within two hours of the scheduled pick-up time, or cancelled at the door will be classified as no-show. YATS may impose sanctions for consistent no-shows.

Hours of Operation

Winter Hours effective following the Labour Day Weekend
until prior to the Victoria Day Weekend (September to May)
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Saturday and Sunday: Closed

Summer Hours effective following the Victoria Day Weekend
until prior to the Labour Day Weekend (May to September)
Monday to Friday: 8:00 a.m. to 4:30 p.m.
Saturday and Sunday: Closed

Mailing Address & Phone Numbers

Yellowknife City Hall
4807 - 52 Street, P.O. Box 580, Yellowknife, NT X1A 2N4

Switchboard - (867) 920-5600
Mayor/City Administrator - (867) 920-5634
Booking Clerk - (867) 669-3457
Municipal Enforcement (MED) - (867) 920-5630
After Hours (MED) - (867) 920-2737
After Hours (Public Works) - (867) 920-5699