Coronavirus Disease COVID-19

• Wash your hands often with soap and water or hand sanitizer, particularly after  sneezing, blowing your nose or coughing.
• Clean and disinfect in your home
• Stay home if you are sick
• If you are sick, avoid close contact with others
• Turn away and cover your nose/mouth when you sneeze/cough with a disposable tissue, or sneeze/cough into your elbow
• Throw used tissues into the garbage
• Wear a mask when physical distancing cannot be maintained indoors

• Connecting regularly with the Office of the Chief Public Health Officer at Health & Social Services (GNWT) to stay apprised of current information and potential/planned actions
• Planning for our role if COVID-19 becomes a significant issue for our community, and the actions we will take if a response is required through emergency planning and business continuity planning
• Increasing the work to keep any facilities and services remaining open facilities clean/virus free - both with our staff and with contracted janitorial service providers
• Ensuring information from the correct/expert sources is available and accessible
• The City has stepped up its efforts to sanitize public transit and public spaces, and signs have been posted at city buildings that remind those entering that they should stay away if they exhibit cough, fever or flu-like symptoms.

The health, safety and well being of all community residents and our staff is the City’s top priority. Revised schedules may apply, and additional public safety measures are in place at each facility. Detailed, facility-specific information and schedules are available on facility pages. Effective January 7, 2022, the following changes will take place:

Programming and Events

Effective January 8, 2022, all City programs and events are suspended until further notice.

City Facilities

Effective January 8, 2022, City Facilities are closed to the public until further notice, with the exception of the Solid Waste Facility, which is open subject to staff availability.

City Hall

Effective January 7, 2022, at 5:00 p.m. City Hall is closed to the public until further notice.

The Municipal Enforcement Division 

Effective January 7, 2022, at 5:00 p.m. the Municipal Enforcement Division (MED) is closed to the public until further notice. Residents can contact MED with the following methods:

• Residents can call 920-2737 with complaints.
• Voicemails for 920-5630 will be checked regularly remotely and follow-ups will be made
• Payments can be taken via online and by calling customer service at 920-5600, payment method accepted is Visa and MasterCard
• Senior passes will be unavailable, passes that expire during public closure will not be enforced
• Taxi Inspections are on hold
• All other MED paperwork can be emailed to med@yellowknife.ca for processing

Ruth Inch Memorial Pool

Effective January 8, 2022, the Ruth Inch Memorial Pool is closed to the public until further notice.

Fieldhouse

Effective January 8, 2022, the Fieldhouse is closed to the public until further notice.

Multiplex

Effective January 8, 2022, the Multiplex is closed to the public until further notice.

The Yellowknife Public Library 

Effective January 8, 2022, the Yellowknife Public Library is closed to the public until further notice.

The Yellowknife Community Arena 

Effective January 8, 2022, the Yellowknife Community Arena is closed to the public until further notice.

Solid Waste Facility

City Buses

Effective January 8, 2022, all Express Routes are suspended. City Buses will have a capacity of 50 passengers at a time. Masks will continue to be required.

Outdoor facilities, including parks and playgrounds

Will remain open with signage reaffirming public safety steps (use hand sanitizer, practice social distancing, respect the limits for outdoor gatherings).

We encourage residents to consider taking advantage of the City’s Virtual City Hall and eServices to make payments, and to use their library cards to access the Yellowknife Public Library’s online resources. For more information or to request a library card, visit www.yellowknife.ca/library. 

Citizens and businesses are encouraged to keep their accounts current by using the City’s online services, making payments through their banks, mailing or dropping off cheques at the City Hall drop box, or calling City Hall. Payments may also be made in-person at City Hall between 8:30 a.m. and 5:00 p.m. weekdays.

For more information on Travel Restrictions for entering NWT, visit GNWT Public Health Services. 

• Taking advantage of the City’s Virtual City Hall and eServices, or your financial institute’s online services to make payments;
• Use your library card to access the Yellowknife Public Library’s e-books and Lynda Library resources

The Moderna COVID-19 vaccine is available free of charge to all NWT residents 18 years of age and older. Residents can book appointments in Yellowknife online or by calling 767-9120. All appointments take place at the Centre Square Mall, in the old Bootlegger location.

For information and resources about the COVID-19 vaccine in all 11 NWT official languages, visit the NT Government's COVID-19 page.