1. Request a Review by a Screening Officer

If you receive a Penalty Notice and think it may be wrong, you may request a review. 

  • You must do so in writing by filling out the online form for submission and submit within 30 days of the ticket’s issue date or receiving a Final Notice
  • A Screening Officer will review your submission and may uphold, reduce, or cancel the ticket on any grounds permitted in the by-law
  • If a Screening Officer decides to uphold, reduce, or cancel a ticket amount, the person to whom the Penalty Notice is issued will receive confirmation of the review and a notice of their options within 14 days
  • The person to whom the Penalty Notice is issued may request that an Adjudicator review the Screening Officer’s decision if they are not satisfied with the Screening Officer’s decision
  • Complete the form and email @email

2. Request a Review by an Adjudicator

  • If the Screening Officer upholds or reduces your ticket and you still disagree, you can request a second review with an Adjudicator
  • This must be done within 14 days of the Screening Officer’s decision
  • The City’s adjudicator will schedule an adjudication hearing
  • The Adjudicator’s ruling is final and cannot be appealed further
  • Complete the form and email @email

Note: The appeal process to contest a Penalty Notice is handled under the City’s Administrative Monetary Penalty System (AMPS), and not through the territorial courts.